The Functional Requirements as a Critical Success Factor for ERP System Selection
CIMA-99 was founded in 1992 and is the biggest confiture producer in Bulgaria with ambition to become the leading confiture producer in South-Eastern Europe. The product portfolio of the company includes over 350 main products, including confiture, jams, spreads, toppings, creams, syrups, fruit purees, etc.
In 2023, the net sales of the company amount to over BGN 20 million and approximately 65% of the production is exported to over 38 countries in the world, including USA, Israel, Japan, Czech Republic, Hungary, Romania, Greece, Spain, etc.
CIMA-99 has over 85 qualified employees as well as a modern production site and Logistics Center in the region of Plovdiv.
The Challenge
In order to enhance the level of business process automation, the company’s management decided to research the options for selection and implementation of a contemporary ERP system. Due to the complexity and dynamic development of those systems, the preparation of a detailed Functional Requirements document was of critical importance for detailing the automation needs.
The Solution
Due to the specific know-how required for definition of ERP Functional Requirements, CIMA-99 turned for support to Next Consult as professional consultants in the area of ERP System Selection and Implementation. Within approx. 2 months, the consulting team performed a review of the existing documentation and held interviews with key employees in order to analyze the current state of the business processes and their software automation. On this basis, detailed Functional Requirements for automation of the future state of the business processes were defined, incorporating the world's best practices and the specifics of CIMA-99.
The Benefits
The availability of professionally prepared, clear and detailed ERP Functional Requirements enabled CIMA-99 to transition to a selection procedure for suitable suppliers or vendors of the system, where:
- The system suppliers/vendors have detailed and clearly formulated system requirements;
- The risk from offering unsuitable solutions is minimized;
- The received implementation offers can be compared on equal terms;
- The risk of implementing the system outside the defined timeframes and budget is minimized.
Due to the substantial investments and long-term dependency involved in ERP system implementations, the initial investment in the definition of professional ERP Functional Requirements is a must in order to minimize the risks from failed implementation, achieve optimal benefits and long-term effectiveness of the selected solution.
Reach out to Next Consult as your trustworthy consulting partner and let's achieve your business goals together.
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