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What does a CRM system mean for your customers?

Quite often CRM systems are thought of as mostly beneficial to the companies that use them – due to the fact that they help them increase their sales, organise their sales team better, achieve their business goals better. However, a lot of companies miss out on the single most valuable benefit a CRM system gives – it makes the customers’ lives a lot easier. After all, CRM stands from Customer Relationship Management.

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Case studies


Where is the intercept between business and charity? Next Consult and Salesforce help SOS Children’s Villages make the world a better place.

Next Consult managed to implement the system successfully and also integrated it with the various sources of donations.

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Salesforce and Next Consult help Bultex 99 optimise the communication both with clients and with employees

Salesforce is not only improving the relationship with their clients but the whole process of servicing and internal communication.

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Next Consult is a global Management and IT Consultancy helping 200+ companies to achieve more.


We have global reach with our offices in Switzerland, United Kingdom and competency center in Bulgaria.

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